Customer Service Support Representative - Groupon Hiring in Chennai | Apply Now!
Job Description
Groupon is hiring Customer Service Support Representatives to strengthen its world-class support team in Chennai! If you’re passionate about helping customers and want to work with a company that’s redefining local commerce, this role is perfect for you!
🚀 Key Responsibilities:
Handle customer inquiries via email, chat, and calls
Deliver empathetic, timely, and clear resolutions to customer issues
Stay up-to-date with Groupon systems, tools, and merchant features
Meet daily team and individual targets in a fast-paced environment
Manage live chat queues effectively by typing quickly and accurately
✅ Eligibility Criteria:
📚 Education:
Must be a graduate (Any Stream)
Valid degree or provisional certificate is compulsory
🧠Experience:
Minimum 1 year of experience in Customer Support/Service
🗣️ Skills:
Excellent command of English – verbal & written
Strong problem-solving and interpersonal skills
Typing speed and accuracy for managing live chat
Willingness to work in rotational shifts (including night/US shifts)
🎯 Why Join Groupon?
Be part of a global e-commerce leader focused on local businesses
Work in a professional and ethical work culture
Get trained by the best in customer service
Opportunities to grow into leadership roles
Enjoy competitive compensation and benefits
Embrace an AI-first workplace – work smarter, not harder!
⚠️ Beware of Recruitment Fraud:
Groupon does NOT charge any fees for interviews or job offers. Only apply through the official website listed below. Stay safe!
